Shipping policy
MIDAS Shipping & Duty Policy
Last updated: June 2026
Overview
All MIDAS Royal Oak Offshore rubber straps are shipped directly from our UK office. We ship worldwide to all countries and aim to dispatch every order within one to two working days of payment being received. You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Shipping services
We offer the following shipping options at checkout:
Royal Mail Tracked — free on all orders worldwide. Estimated delivery is one to two working days for UK orders and three to nine working days for international orders.
FedEx Express Worldwide — available as a paid upgrade at checkout for £29. Estimated delivery is one to two working days to most international destinations.
Tracking your order
A tracking number will be provided by email at the point of order fulfilment. Please use your tracking number to monitor the status and estimated delivery date of your parcel. In many cases once a parcel is in transit we will have access to the same tracking information as you. If your tracking shows no updates or your parcel appears delayed, we recommend contacting your local Royal Mail or FedEx customer service team directly for the most up to date information on your specific shipment.
If you have any questions about your order, please check your tracking number first before contacting us. This will allow our team to assist you more efficiently.
Delivery address
It is your responsibility to ensure that the delivery address provided at checkout is accurate and complete. MIDAS cannot be held responsible for parcels that are undelivered, returned or lost due to an incorrect or incomplete address being provided. If a parcel is returned to us due to an incorrect address or failed delivery, we will contact you to arrange redelivery. The cost of redelivery will be charged at cost price and must be paid before the parcel is reshipped.
Import duty and taxes
All MIDAS orders are shipped with no import duty or customs charges to pay, wherever you are in the world. If your parcel is ever held by customs or you receive a customs charge, please contact our customer services team and we will take care of it for you.
Contact customer services
If you have a question about your order or shipping, please check your tracking number first. If you still need assistance, contact our customer services team:
WhatsApp: Chat with us on WhatsApp
Email: via our Contact page at midasstraps.com
Our team aims to respond to all enquiries within one working day.